APPROACH
DEAL WITH REAL PEOPLE
NOT A PHONE TREE
PRIMARY + SECONDARY CONSULTANT
FAMILIAR WITH YOUR SYSTEMS
FULL LIFE CYCLE SUPPORT MODEL
FOR PEACE OF MIND

HOW WE APPROACH SUPPORT

As an M3TC client, you deal with real people, instead of an automated phone tree or time-delayed help desk. Every client has a primary and secondary consultant who will be fluent with your systems and can provide support at your place of business or remotely. Knowing your systems at the initial point of contact, allows our consultants to address the issues immediately, instead of spending valuable time assessing. Our full life cycle support model gives you comfort in knowing that we are analyzing all aspects of your technology systems. Through our True Blue service plan, we provide proactive support, in a simple model, so you can focus on running your business.

ONE STREAMLINED SUPPORT PACKAGE

We recognize that busy businesses do not have time to guess what IT support their businesses may or may not need. After years of experience, M3TC has developed one simple streamlined solution, our True Blue inclusive service package. All of the support your business needs, without the back and forth, nickel and diming. One package designed to provide proactive system support, so you can run your business and enjoy peace of mind.

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